We will gladly return or exchange any unopened or unused product within 30 days for a full refund or store credit. Returned items after the 30 days will be issued a store credit. Some exceptions may apply, contact customer care regarding questions or concerns.
To process a return request you must sign into your account and submit the request by following these steps:
1. Go to My Account.
2. Click Completed to see a list of all completed orders.
3. Find the order you wish to return, then click Return Item(s) next to View Order Details.
4. Fill out the following items on the return request:
- Quantity to return
- Return reason
- Return action optional
- Comments optional
5. Click Submit Return Request.
You will then be sent a confirmation e-mail.
You will be refunded in the same method of which you paid, please allow up to 21 business days (after we have received your item(s)) to see your funds in your account.