SHIPPING & RETURNS
*Now Offering Local Pickup*
Now offering local pickup within the Greater Toronto Area (Mississauga) Choose this option at checkout to pickup your order within 7 business days or less after fulfillment.
Shipping rates are calculated at checkout. Delivery dates are based on the availability of your items, the time it takes to fulfill your order and the shipping destination, up to 21 business days. All orders are final sale.
It takes 7-12 business days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows: Local: 2-5 business days, National: 5-10 business days, International: 10-20 business days.
If your shipping method includes tracking, you’ll receive a tracking link via email when your order ships out.
RETURN & EXCHANGE POLICY
Due to the nature of our products, all items purchased are final sale. In the event that you receive a damaged item, please submit a customer care ticket here and we'll do our best to resolve the issue as soon as possible. *Additional information may be required.
At this time, we don't offer exchanges. If you’re unsure which colour would suit you better, check out our colour swatches—we have swatches for every item listed on our store, in the product description section.
Though rare, it's possible that an item you ordered was mislabeled. If that’s the case, please let us know at firstname.lastname@example.org within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!